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Signed in as:
filler@godaddy.com
**Terms and Conditions**
**Effective Date: 08/08/2024
**INTRODUCTION**
Welcome to 100and40forge.godaddysite.com("we," "us," or "our"). These Terms and Conditions govern your use of our website, [website URL], and the purchase of any products from our site. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.
**1. ELIGIBILITY**
1.1 **Age Requirement:** You must be at least 18 years old to purchase any products from our website. By placing an order, you represent that you are of legal age to purchase knives in your jurisdiction.
1.2 **Compliance with Laws:** You are responsible for ensuring that the purchase and possession of knives are legal in your jurisdiction. By purchasing from our website, you confirm that you comply with all local, state, and federal laws applicable to the purchase and ownership of knives.
**2. PRODUCT INFORMATION**
2.1 **Accuracy:** We strive to provide accurate information about our products, including descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
2.2 **Changes:** We reserve the right to modify or discontinue any product at any time without notice.
**3. ORDERS and PAYMENTS**
3.1 **Order Acceptance:** All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order.
3.2 **Pricing:** Prices for our products are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed, we take no responsibility for environmental discrepancies in our external supply chain.
3.3 **Payment:** We accept payment through various methods as indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method.
**4.SHIPPING and DELIVERY**
4.1 **Shipping Policy:** We will ship products to the address provided during checkout. Shipping times may vary depending on your location and product availability. We are not responsible for delays caused by shipping carriers or customs clearance.
4.2 **International Shipping:** If you are ordering from outside Australia, you are responsible for ensuring that the import of the products complies with all local laws and regulations. You may also be responsible for customs duties, taxes, and other fees.
**5. RETURNS and REFUNDS**
5.1 **Return Policy:** We accept returns of improper handle assembly, unused and undamaged blades, within 90 days of delivery. To initiate a return, please contact us at whatsApp. We reserve the right to refuse returns that do not meet our policy criteria.
5.2 **Refunds:** Refunds will be processed to the original payment method within 30 days of receiving the returned product. Shipping fees are non-refundable.
**6. USE OF WEBSITE**
6.1 **License:** We grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable license to access and use our website for personal, non-commercial purposes.
6.2 **Prohibited Conduct:** You agree not to use our website for any unlawful purpose or in violation of these Terms and Conditions. Prohibited activities include, but are not limited to, hacking, transmitting viruses, or infringing on the rights of others.
**7. INTELLECTUAL PROPERTY**
7.1 **Ownership:** All content on our website, including text, graphics, logos, images, and software, is the property of 100&40forge or its licensors and is protected by intellectual property laws.
7.2 **Restrictions:** You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any content on our website without our express written permission, you will not reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Software.
**8. LIMITATION OF LIABILITY**
8.1 **Disclaimer:** To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the products sold on our website, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
8.2 **Liability:** Our liability for any claim related to a product purchased through our website is limited to the amount you paid for the product. We are not liable for any indirect, incidental, or consequential damages arising out of or related to your use of our website or products.
**9. INDEMNIFICATION**
You agree to indemnify and hold harmless 100&40forge and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of your violation of these Terms and Conditions or your use of our website and products purchased off our website.
**10. GOVERNING LAW**
These Terms and Conditions are governed by and construed in accordance with the laws of Victoria/Australia, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Victoria/Australia for any disputes arising out of or relating to these Terms and Conditions or your use of our website.
**1 .1 MISCELLANEOUS**
100&40forge will be excused from performance in this Agreement to the extent that performance is prevented, delayed or obstructed by causes beyond its reasonable control.
**1.2 CHANGES TO TERMS AND CONDITIONS**
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our website following the posting of changes will constitute your acceptance of those changes.
**12. CONTACT 100&40forge**
If you have any questions or concerns about these Terms and Conditions, please contact us at:
100&40forge
17 Potton ave, Rosebud, Victoria, Australia 3939
clientservices100and40forge@gmail.com
0410873203
**Return and Refund Policy**
**Effective Date: 08/08/2024
**Introduction**
At 100&40forge, we are committed to ensuring your satisfaction with every purchase. This Return and Refund Policy outlines the conditions under which you can return products purchased from our website, [website URL], and how refunds will be processed. By making a purchase, you agree to the terms set out in this policy.
**1. Eligibility for Returns**
1.1 **Return Period:** You may return unused and undamaged items within 90 days of the delivery date. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging with all tags, accessories, and documentation included.
1.2 **Exclusions:** Certain items are not eligible for returns, including but not limited to:
- Custom or personalized knives.
- Engraved items.
- Any item that has been used, modified, or damaged by the customer.
**2. Return Process**
2.1 **Initiating a Return:** To initiate a return, please contact us at drewhop82@gmail.com or whatsApp with your order number and reason for return. We will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to return your item.
2.2 **Shipping:** You are responsible for the cost of return shipping unless the return is due to a mistake on our part including only, wrong item shipped or defective product. We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost or damaged in transit during return.
2.3 **Return Address:** Please send your returns to the following address, ensuring that the RMA number is clearly marked on the package:
100&40forge
17 Potton ave
Rosebud, Victoria, 3939
Australia
**3. Refunds**
3.1 **Inspection:** Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria. We will notify you of the approval or rejection of your return via email.
3.2 **Refund Processing:** If your return is approved, we will process your refund within [X] business days. The refund will be issued to the original payment method used during the purchase. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
3.3 **Deductions:** Any original shipping costs, as well as return shipping fees, are non-refundable unless the return is due to our error. In cases of damaged or missing items, we reserve the right to deduct an appropriate amount from your refund.
**4. Exchanges**
4.1 **Exchanges:** If you wish to exchange an item for a different size, color, or model, please follow the return process to send the original item back to us. Once we receive and inspect the item, you may place a new order for the replacement product, we will credit the price of the original purchase to the replacement and the client will pay the difference where the replacement product is of higher value than original purchase.
**5. Defective or Damaged Items**
5.1 **Damaged in Transit:** If your item arrives damaged, please contact us immediately at [Email Address] or [Phone Number] with photos of the damage and your order number. We will work with you to arrange a return, replacement, or refund at no additional cost to you.
5.2 **Defective Items:** If you believe your item is defective, please contact us within [X] days of delivery with a description of the defect and any supporting images. We will assess the situation and provide instructions for return or replacement.
**6. Non-Returnable Items**
Certain products cannot be returned or refunded, including:
- Items purchased on clearance or marked as "Final Sale."
- Gift cards.
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
**7. Contact Us**
For any questions or concerns about this Return and Refund Policy, please contact us at:
100&40forge
17 Potton ave,Rosebud, Victoria, Australia, 3939
clientservices100and40forge@gmail.com
0410873203
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